Conflict Resolution Policy
Your supervisor knows that you are in graduate school and currently learning about conflict resolution. You have told her that you want to move into more of a leadership role in your organization. To assist you in building your resume, she has asked you to develop a conflict resolution policy, procedures, and training for your organization. (privately owned outpatient surgery center)

This is a preliminary document so she wants you to keep it short. This paper should include:
Introduction to the topic of conflict
a brief discussion about what workplace conflict is and why a policy is important
policy and procedures for resolving conflict, and
a proposed outline for training topics.
Submit your assignment by Sunday at midnight.
This paper should:
Be approximately 4-5 pages long, double-spaced (1000-1200 words)
Include a title and reference page – not included in the page count
Exclude sources older than 5 years
Include 4-5 sources from the required readings and/or scholarly sources found from Herzing’s library. Your textbook may be used as one source.
Include an introductory paragraph and a conclusion


Douglas, M., Howell, T., Nelson, E., Pilkington, L., & Salinas, I. (2015). Improve the function of multigenerational teamsLinks to an external site.. Nursing Management, January, 11-13.
Grubaugh, M., & Flynn, L. (2018). Relationship among nurse manager leadership skills, conflict management, and unit teamworkLinks to an external site.. The Journal of Nursing Administration, 48(7/8), 383-388.
MindTools (2018). Team effectiveness assessment: How good is your team? Links to an external
Mitchell, R., Parker, V., Giles, M., & Boyle, B. (2014). The ABC of health care team dynamics: Understanding complex affective, behavioral, and cognitive dynamics in interprofessional teamsLinks to an external site.. Health Care Management Review, 39(1), 1-9. Doi: 10.1097/HCM.0b013e3182766504.